Dr. Heather Walter is a productivity strategist and change management expert who helps organizations and leaders implement lasting, systems-wide transformation through her innovative Play Action Pass model. With a background in special education and a deep understanding of organizational psychology, she bridges insights from education, business, and well-being to foster sustainable change. Heather specializes in executive coaching for middle managers and their teams, guiding them to align processes with people for greater performance and retention. Her approach emphasizes self-awareness, differentiation, and employee voice—helping organizations move beyond quick fixes to build cultures that thrive. Passionate about human-centered change, Dr. Walter empowers leaders to cultivate environments where individuals and systems grow together.